Policies

Processing time
The time I need to prepare an order for shipping varies. For details, see individual items but for a general idea, prints take 2-4 business days, original paintings take 2-4 business days and custom pieces take 7 days. 
Estimated shipping times
North America: 2-4 business days
Europe: 2-5 business days
I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

 

I gladly accept returns and cancellations

Contact me within: 21 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase

I don't accept exchanges

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
If there are any questions or concerns please do not hesitate to email me at adri@adriluna.com